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1. How do I select items to purchase?
As you browse through the JeppDirect Online Store, click on the "add to shopping cart" button beneath the items that you wish to purchase.2. How do I know what is in my shopping cart? When browsing through PCHOUSE, simply look to the screen to see which items you have in your shopping cart.  Use the arrows to move between items in your cart.
2. How do I remove an item from my shopping cart?
Click the "remove" check box and click "modify cart" to remove that item from your cart. You may also change the quantity of items to "0" (zero) to remove the item from your shopping cart.
3. How do I modify the quantity of a product in my shopping cart?
Click on "view shopping cart" to see an itemized list of the products in your shopping cart. Change the quantity of the item and click "modify cart" to update the contents of your shopping cart.
4. How do I empty out my shopping cart?
To remove items from your shopping cart click on "view cart", check the "remove" box for each item that you would like to remove from your shopping cart and then click on "update total"
6. How do I pay for my merchandise?
We accept Visa, Mastercard, American Express, and Discover for only at outlet subject to proper authorization. In some cases, we can bill your Airway Manual Customer Account if you have one (subject to approval). If you wish to pay by another method, simply submit your request via email without any payment information to: [email protected] and we will contact you to make arrangements for payment.
7. Can I pay off my delinquent account online?
Unfortunately, PCHOUSE is not offering this option at the present time online, but we hope to be able to offer it in the future.
8. I'm trying to register a new account or check out and my country is not listed. Why?
If your country is not listed in the drop-down, you reside in a country that is possibly under embargo and we cannot register accounts or ship to parties residing in countries embargoed.  Please contact us using the information below.
In addition, you may not see your country listed when you’re attempting to change your billing address from one city to another. If so, please contact us for assistance and we’ll gladly help you update your information.